Shipping Policy
Effective Date: January 1, 2026
Thank you for shopping with Rub Coastal Grill LLC.
This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing
Orders are typically processed within:
1–3 Business Days
Orders placed on weekends or holidays may require additional processing time.
Customers will receive an email confirmation after the order has been placed.
Shipping Time
Estimated delivery times:
Standard Shipping: 5–10 Business Days
Delivery times may vary based on:
- Customer location
- Weather conditions
- Carrier delays
- Peak holiday periods
- Inventory availability
Delivery estimates are not guaranteed.
Shipping Locations
We currently ship within the United States.
At this time, international shipping may not be available for certain products.
Tracking Information
When available, tracking information will be sent to the email address provided during checkout.
Customers are responsible for providing an accurate shipping address.
Incorrect Addresses
Rub Coastal Grill LLC is not responsible for delays or losses resulting from incorrect shipping information submitted by the customer.
Additional shipping charges may apply for returned or redirected packages.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery.
Please include:
- Order number
- Description of the issue
- Photographs of the damaged package and products
We will review the claim and provide an appropriate resolution.
Lost Packages
If your package appears lost during transit, please contact us.
We will work with the shipping carrier to investigate the shipment.
Delivery Delays
Delivery dates are estimates only.
Rub Coastal Grill LLC is not responsible for delays caused by:
- Weather events
- Carrier disruptions
- Natural disasters
- Government actions
- Other circumstances beyond our control
Contact Information
Rub Coastal Grill LLC
1480 Eastlake Pkwy Suite 901
Chula Vista, CA 91915
United States
Email: assist@rubcoastalgrill.com
Website: www.rubcoastalgrill.com