Effective Date: January 1, 2026

Thank you for shopping with Rub Coastal Grill LLC.

This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within:

1–3 Business Days

Orders placed on weekends or holidays may require additional processing time.

Customers will receive an email confirmation after the order has been placed.

Shipping Time

Estimated delivery times:

Standard Shipping: 5–10 Business Days

Delivery times may vary based on:

  • Customer location
  • Weather conditions
  • Carrier delays
  • Peak holiday periods
  • Inventory availability

Delivery estimates are not guaranteed.

Shipping Locations

We currently ship within the United States.

At this time, international shipping may not be available for certain products.

Tracking Information

When available, tracking information will be sent to the email address provided during checkout.

Customers are responsible for providing an accurate shipping address.

Incorrect Addresses

Rub Coastal Grill LLC is not responsible for delays or losses resulting from incorrect shipping information submitted by the customer.

Additional shipping charges may apply for returned or redirected packages.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Order number
  • Description of the issue
  • Photographs of the damaged package and products

We will review the claim and provide an appropriate resolution.

Lost Packages

If your package appears lost during transit, please contact us.

We will work with the shipping carrier to investigate the shipment.

Delivery Delays

Delivery dates are estimates only.

Rub Coastal Grill LLC is not responsible for delays caused by:

  • Weather events
  • Carrier disruptions
  • Natural disasters
  • Government actions
  • Other circumstances beyond our control

Contact Information

Rub Coastal Grill LLC

1480 Eastlake Pkwy Suite 901

Chula Vista, CA 91915

United States

Email: assist@rubcoastalgrill.com

Website: www.rubcoastalgrill.com